The Ombudsperson is a confidential and neutral resource for members of any organization's community.

As a trained Organizational Ombuds, Vivian Hsu helps individuals explore concerns relating to the workplace environment including fair and equitable treatment, interpersonal relationships, management concerns, harassment and discrimination. Through the use of conflict coaching, informal mediation, group facilitation and thoughtful diplomacy, Vivian will help individuals assess, prevent or address challenging problems which they bring to her in this unique capacity.

Vivian is the Ombudsperson for Mount Holyoke College. She is a member of the International Ombudsman Association, and subscribes to IOA's Code of Ethics and its Standards of Practice, including confidentiality, neutrality, independence and informality.